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Refund & Return Policy: Everything You Need to Know

Understand our refund and return policy for a seamless experience. First, learn the step-by-step process for requesting refunds or returns, as well as the eligibility criteria and timelines. Ultimately, we ensure your satisfaction with clear and customer-friendly policies.

Refund & Return Policy: Everything You Need to Know

1. Policy Duration

Our refund and return policy is valid for 30 days. If 30 days have passed since your purchase, we cannot provide a full refund or exchange.

2. Eligibility for Returns

  • Be unused and, moreover, in the same condition as when you received it.
  • Additionally, it should be in its original packaging

3. Non-Returnable Items

Certain items are ineligible for returns, including:

  • First, perishable goods: food, flowers, newspapers, or magazines.
  • Additionally, intimate or sanitary products: items of personal or hygienic nature.

Moreover, hazardous materials are flammable liquids, gases, or dangerous goods.Other non-returnable items include:

  • Gift cards.
  • Downloadable
  • software products.
  • Some health 
  • personal care products.

4. Return Process

To initiate a return, you must provide proof of purchase, such as a receipt.

Important Note:
Do not send your purchase back to the manufacturer.

 

5. Partial Refunds

In specific cases, only partial refunds may be issued:

  • Books: With clear signs of use.
  • Opened Media Products: CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records.
  • Damaged or Incomplete Items: Items missing parts or not in their original condition due to reasons unrelated to our error.
  • Late Returns: Items returned more than 30 days after delivery.

 

6. Refund Approval Process

Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund.

  • If approved, the refund will be processed.
  • Additionally, a credit will be applied to your original payment method within a specified timeframe.
  •  

1. Fill Out the
Contact Form

For your convenience, I’ve included a quick and easy contact form below. Simply fill it out, and we’ll aim to respond within 24–48 hours.

3. Office Address

  •  Phone: +66  802-956-282
  • Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (Thailand Time)
  • Our Office: Bangplee,Samutrparkan 10540, Thailand
    https://goo.gl/maps/rtuwgV8hWun2gLjp9

2. Email Us Directly

Prefer email? You can write to us at
E-mail: info1amornsri@gmail.com

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